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飞一般享受, 非一般旅程
1、代办登机手续、行李托运、代买航空保险、优先安检通道、电频车远程代步等登机一条龙服务。
2、提供专用全球通VIP俱乐部机场贵宾厅（简称贵宾厅）休息候机。
3、提供移动信息化业务/服务体验、edge/WLAN无线上网、自助式茶点饮料、报刊阅览、多媒体视听、按摩椅、吸烟区、打印、复印、传真等休闲和商务服务。
4、贵宾厅提供服务厅基本受理范围内的公司业务展示、咨询、办理等服务（含省内跨区缴费）。
5、全球通VIP俱乐部钻石卡会员专用包房服务。
A unique voyage, withenjoyment
1. Boarding, luggage checking, flight insurance, the priority ofsecurity check and electrical cart riding for long-distancecommuting etc are taken care of by our all-in-one servicepackage.
2. GoTone airport VIP Hall (VIP Hall).
3. Mobile information business/service experience, edge/WLANwireless Internet Access, buffet and snack bar, availability fornewspapers and magazines, multi-media, massage chairs, smokingarea, printer, photocopier, fax and all kinds of leisure andbusiness services.
4. VIP Hall provides company exhibition, consultation and services(such as, cross-district fee payments within the province).
5. GoTone VIP Club diamond card member rooms.
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温馨提示
1、广州全球通VIP机场贵宾厅服务时间为每天的07：00至21：00，机场沟通100服务厅营业时间为09：00—18：30；广州全球通VIP机场贵宾厅服务咨询热线：13570008899。
2、请您在航班起飞时间前60分钟到达贵宾厅，否则因时间紧急将无法为您正常提供服务；
3、如果您是电子客票的客户，请提供您的航班时间、地点和航班号，否则将因无准确信息耽误您的航班；
4、请您凭本人的会员卡享受服务，转借、过期卡均为无效。并在享受服务前一同出示您会员卡所对应的手机号码；
5、服务人员将会在航班计划起飞前45分钟短信提醒您登机，请您提前做好准备。
6、为了体现您的积分价值，中国移动已经在全国范围内开始了积分换易登机服务。相关细则如下：
钻石卡会员每年可在全国各机场贵宾厅免费享受12次机场服务，金卡会员每年可在全国各机场贵宾厅免费享受6次机场服务。
超出免费服务次数后的积分扣减标准为：广州全球通VIP俱乐部机场贵宾厅扣减积分1000分/人次，其他机场贵宾厅积分扣减标准以当地通知为准。
7、为保障会员利益，会员送友时会员本人须在现场，否则不能提供服务。
8、如发生以下情况，全球通VIP俱乐部机场贵宾厅有权终止向客户提供服务。
FriendlyTips
1. GoTone airport VIP Club Hall in Guangzhou opens everyday from07:00 to 21:00, while airport communication 100 service loungeopens from 09:00 to 18:30. GoTone VIP Club Hall in Guangzhouairport information consultation hotline: 13570008899
2. Please arrive at the airport 60 minutes before the take-off,otherwise we can not provide you the normal services.
3. If you are an E-ticket holder, please provide us your boardingtime, flight destination and flight number, otherwise we may not beable to notify you precisely of your flight information and causeyour unnecessary inconvenience.
4. With your personal membership card, you can enjoy services andresell the tickets (expired membership cards will not beacceptable). Please show the cell phone number with your membershipcard before enjoying the services.
5. Services personnel will send a notification message to your cellphone, 45 minutes prior to the take-off in order to make sure youget ready for your flight.
6. China Mobile has already carried out, in China, acredit-exchange program, that credits can be exchanged for airportservices. The detail information is listed as follows:
Diamond Card holders can enjoy free airport services twelve timesevery year, in all airport VIP Lounges within China. Gold Cardholders can enjoy free airport services six times every year, inall airport VIP Lounges within China.
The credit points will be deducted when the used services times areout of the free services times mentioned above: The 1000 creditswill be deducted per service per person. The standard of other thanBaiYun international airports will comply with the localregulation.
7. If our members come to the hall for the send-off, for theinterests of all of our members, the members must be present duringthe send-off, otherwise no service will be provided.
8. If the following situations occur, the GoTone – E-boarding VIPlounge has the right to refuse providing services.
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移动通信服务
广州市内的金钻卡会员可在贵宾厅的业务办理自助终端办理的移动业务包括：
全球通品牌
话费缴纳，清单/帐单查询和打印，三方通话、中文秘书、呼叫等待、来电显示、呼叫限制、留言信箱等新业务办理，以及停开机、修改服务密码、查询PUK码等基础业务办理。
动感地带
清单查询和打印，查询余额，来电显示、呼叫等待、留言信箱、中文秘书等新业务办理，挂失、修改用户密码、查询PUK码等基础业务办理。
神州行
查询余额，挂失、修改用户密码、查询PUK码等基础业务办理。
MobileCommunication Service
The mobile self-services that Guangzhou Gold Card members canreceive in the VIP Hall include:
GoTone BrandName
Fee payment, bill/statement inquiry and print-out, three wayconversation, Chinese secretary, call restriction, and voice mailbox etc., shutting and turning on the phone, revision of servicepassword, inquiry of PUK code and other basicservices.
M-Zone
Bill inquiry and print-outs, inquiry of remaining amount, callerID, call waiting, voice mail box, and Chinese secretary etc.,report lost phone, revision of user password, inquiry of PUK codeand other basic services.
Shenzhouxing card
Inquiry of remaining amount, report lost phone, revision of userpassword, inquiry of PUK code and other basic services.
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机场服务提示
1、您的护照、签证、旅馆、旅行证件以及现金，票据等贵重物品请随身携带；如果您的有效身份证遗失、破损、过期，请您凭户籍所在地派出所出具的户籍证明原件（附相片并加盖派出所公章）及本人近期一寸免冠照片两张到机场候机楼派出所办理相关手续。
2、从2004年9月1日起，机场建设费已包含在机票价格中，无需单独购买。
3、机场对于手提行李仅1件、5公斤以内，尺寸不超过20*40*50CM；持成人票的旅客每人免费交运行李的限额为：头等舱40公斤、公务舱30公斤、经济舱20公斤。持儿童的旅客无免费行李额。
4、您通过安检时须从金属控制测门通过，随身行李物品须经X光机检查。
5、关于随身物品的安全限制：
Tips ForAirport Service
1. Please take the precious properties along with you, forinstance, passports, visas, identification for hotel or travel,cash, bills etc, If you lost your identification card or it wasdamaged, please go through the relevant procedure in the policestation located in the terminal with the original residentialcertification signed by the local police station (sealed andattached with photo) as well as two pieces of one inch no-hatphotos.
2. From September 1st, 2004, the construction fee of the airport isincluded in the ticket fee.
3. The Airport set strict limitations on luggage. Only one piece ofhand-lift luggage is permitted, and must be within 5 kilograms inweight and 20*40*50 CM in size. The free luggage for thefull-ticket holders is limited as 40kg for first-class cabin, 30kgfor business cabin and 20kg for economy class. The Children’sticket holders have no free luggage.
4. You should pass through the metal-detective door when you havethe security check, and your luggage should be examined by theX-ray machine.
5. The security limit for you carry-on items:
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新机场高速行车指南
◆路线一：来自市区的车辆：可从解放路、环市路、广园路进入机场，再从机场高速路新市收费站进入机场高速路，直达广州白云国际机场；
◆路线二：来自天河黄埔等地的车辆：可走广园东路进入白云大道到达黄石路，在黄石立交向北走约400米到达机场高速路黄石北站入口，进入机场高速路，直达广州白云国际机场；
◆路线三：来自北一环高速路的车辆：可到达机场高速路蚌湖收费站，然后进入机场高速路，直达广州白云国际机场；
◆路线四：来自京珠高速公路的车辆：经3118省道，通过机场高速路花山站进入机场高速路，直达广州白云国际机场；
◆路线五：来自花都清远等北部地区的车辆：可经过迎宾大道，通过机场高速路太成站进入机场高速路，直达广州白云国际机场；
◆路线六：来自广清高速路的车辆：可通过北二环的龙山站进入北二环，然后在机场高速蚌湖站进入机场高速路，直达广州白云国际机场；
◆路线七：来自深圳、广深高速、华南快速干线、番禺、增城等方向的车辆：可经北二环高速路的蚌湖收费站，直达广州白云国际机场；
◆路线八：2004年11月中旬，连接内环路、环城高速路的机场高速路一期工程右线完工，此线路可从内环、广园西、环城高速公路直接进入高速路、直达广州白云国际机场。
GuideFor Express To The Airport
◆Line 1:For vehicles from the downtown Gugangzhou,they can take the Jiefang Road, Huanshi Road, Guangyuan Road to theJichang Road. Then, take the Airport Expressway from the XinshiToll Station to the Guangzhou Baiyun InternationalAirport.
◆Line 2:For vehicles from Tianhe Distrct or HuangpuDistrict, take the Guangyuandong Road, the Baiyun Dadao to HuanshiRoad. Turn north at the Huangshi Intersection and keep driving for400 meters, then take the Airport Expressway from the HuangshibeiToll Station to the Guangzhou Baiyun InternationalAirport.
◆Line 3:For vehicles from the first North RingExpressway, take the Banhu Toll Station to the Airport Expresswaythat leads to the Guangzhou Baiyun InternationalAirport.
◆Line 4:For vehicles from the Beijing-ZhuhaiExpressway, take the NO.3118 Provincial Road to the Huashan TollStation of the Airport Expressway that leads to the GuangzhouBaiyun International Airport.
◆Line 5: For vehicles fromthe northern area, such as Huadu and Qingyuan, take the YingbinDadao to the Taicheng Toll Station of the Airport Expresswayleading to the Guangzhou Baiyun InternationalAirport.
◆Line 6:For vehicles from the Guangzhou-QingyuanExpressway, take the Longshan Toll Station to the Second North RingExpressway, then take the Banhu Toll Station to the AirportExpressway that leads to the Guangzhou Baiyun InternationalAirport.
◆Line 7:For vehicles from Shenzhen,Guangzhou-Shenzhen Expressway, SouthChina Expressway, PanyuDistrict, Zengcheng District etc, take the Banhu Toll Station ofthe Second North Ring Expressway to the Guangzhou BaiyunInternational Airport.
◆Line8: In the Mid November 2004, the rightline of the first phase of the Airport Expressway, which connectingthe was accomplished. People can take the Inner Ring Road,Guangyuanxi, Ring Expressway and enter the Expressway to theGuangzhou Baiyun International Airport.
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珠三角五条专线到广州白云国际机场
◆佛山：广佛高速公路——北环高速公路——机场高速公路车程：1小时30分钟
◆东莞：广深高速公路——北环高速公路——机场高速公路车程：1小时30分钟
◆深圳：广深高速公路——北环高速公路——机场高速公路车程：2小时30分钟
◆珠海：广珠高速公路——华南快速干线——北环高速公路——机场高速公路车程：2小时30分钟
◆中山：广珠高速公路——华南快速干线——北环高速公路——机场高速公路车程：2小时15分钟
Thereare five lines from the Pearl River Delta area to the GuangzhouBaiyun International Airport
◆From Foshan:the Guangzhou-Foshan Expressway-the NorthRing Expressway-the Airport Expressway
One and a half hours
◆FromDongguan: the Guangzhou-ShenzhenExpressway-the North Ring Expressway-the Airport Expressway
One and a half hours
◆FromDongguan: the Guangzhou-ShenzhenExpressway-the North Ring Expressway-the Airport Expressway
Two and a half hours
◆FromZhuhai: the Guangzhou-ZhuhaiExpressway-the South China Expressway-the North Ring Expressway-theAirport Expressway
Two and a half hours
◆FromZhuhai: the Guangzhou-ZhuhaiExpressway-the South China Expressway-the North Ring Expressway-theAirport Expressway
Two hours 15 minutes
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新机场商户及机票、酒店预定指南
◆售票服务
全球通用户拨打售票服务热线12580，可以提供售票方面的服务。出发厅3、10、15号门内到达厅均设有国际、国内机票服务柜台。
◆旅行服务
全球通用户可以拨打12580预订酒店，并可获得相应的优惠。国内、国际到达和中转厅均设有商旅柜台，可提供酒店预订、旅游、代办签证等服务。
◆餐饮
一楼中转厅、安检区内有几家中西美食餐厅，各具特色。套餐价格约在50元/位左右。
◆购物
一楼中转厅里设有购物点，提供书刊、食品、水果、旅游特产、烟酒、品牌服饰、鲜花等商品。国际出发厅内还设有机场免税商店。
◆银行
国际出发厅8号门侧、国内出发厅西北角，各有一处自助提款机，提供24小时自助服务。
Guidelineon the Shops in the Airport, Ticket and Hotel Reservation inGuangzhou
◆Tickets Service
The clients of GoTone service could dial the hotline: 12580 inorder to get the ticket service. Ticket counter can be found in theNo 3, No 10 and No 15 Gate of the Departure Hall, the Arrival Halland the Transfer Hall in the Terminal of the Baiyun InternationalAirport.
◆TravelAgencies
The clients of GoTone can dial 12580 in order to book your hoteland get the discount. Counters for commerce and traveling are seton the first floor of the Domestic/International Arrival/TransferHalls, which provide service on hotel reservation, travel agents,consultation and agent for visas.
◆Food
Some western and Chinese style restaurants are spotted in theTransfer Hall and Security Checking Hall on the 1st Floor. Thefoods will impress you with their characteristics and the nicetaste. A set of food is about 50 Yuan/person orso.
◆Shopping
Various stores are spotted on the first floor of the VIP hall.Books, foods, fruits, souvenirs, cigarette, wines, clothes offamous brands, flowers etc are available here. The duty-free storesare also located in the International DepartureHall.
◆Banking
There is an ATM in the either side of Gate 8 of internationalDeparture Hall and Northwest corner of Domestic Departure Hall,providing 24h service.
全球通VIP俱乐部机场贵宾厅位置示意图
GoToneairport VIP Club Hall locator
